Communications Policy

Effective date: October 15, 2026. Automated & AI-Assisted Communications. KT Black may use automated systems, including AI-assisted voice agents, to place calls or send text messages related to their requests, scheduling, job opportunities, account updates, and the staffing and insurance services they asked about. When an AI voice agent places or answers a call on our behalf, this will be disclosed to you at the start of the call. Text messages sent or drafted with AI assistance are reviewed as part of our standard messaging program.

Calling Hours. We place calls only during hours permitted by applicable law based on your local time zone.

Call Recording. Calls may be recorded for quality, training, and compliance purposes. Where required by law, you will be notified that a call is being recorded.

SMS Terms. KT Black Services, LLC ("KT Black") texts people who have asked to hear from us, about their request, scheduling links and reminders, job opportunities, and the staffing and insurance services they asked about. We send text messages only to people who have agreed to receive them. You agree when you tell a KT Black representative, by phone or in person, that we may text you. You also agree when you check the optional text message box on a KT Black web form, which reads: "I agree to receive text messages from KT Black Services, LLC. Message and data rates may apply. Reply STOP to opt out, HELP for help." Agreeing to receive text messages is not a condition of employment or of buying any product or service. Message frequency varies based on your conversation with us. Message and data rates may apply. We do not sell or share your mobile number or your text message consent with third parties or affiliates for marketing or promotional purposes. Reply STOP at any time to opt out of text messages. Reply HELP for help. Carriers are not liable for delayed or undelivered messages.

Your Choices. You may opt out of calls or texts at any time. To opt out, reply STOP to any text message, or contact us at 1 (877) 475-4553 / helpdesk@ktblack.com.

Questions. Contact KT Black at 1 (877) 475-4553 / helpdesk@ktblack.com with any questions about this policy.